Case Studies
How I helped some of my clients
Client A – High Growth
Industry Type:
Professional Services
Introduced by:
Lloyds Bank
Issues:
Client was experiencing very high growth in the second year of trading and MD was concerned that the business wasn’t keeping pace in terms of structure and clear process.
Approach:
- Produced a clear business plan and supporting budget.
- Implemented key performance. indicators to track progress against the plan.
- Developed a branding and marketing programme.
- Introduced monthly management meetings.
- Implemented best practice approach to recruitment.
- Reviewed and updated delivery processes.
Results:
Over 5 years, annual turnover grew from under £400k to £2m with 25% net profit. Further operation now established in the Middle east
Quote from the client:
“…taking on Graham was the best business decision I ever made…”
Client B – High Growth
Industry Type:
Manufacturing
Introduced by:
Lloyds Bank
Issues:
Stagnant growth and poor financial return despite the owner working long hours.
Approach:
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Produced a detailed business strategy supported by an achievable business plan.
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Coached the owner in how to spend time working ‘on’ the business as opposed to always ‘in’ the business.
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Implemented a set of key performance indicators to track progress.
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Reviewed and improved marketing approach.
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Introduced monthly management meetings.
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Replaced problem staff.
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Led an investment program in new plant for the factory to increase capability and run times and secured bank support.
Results:
Turnover grew from £900k to nearly £2m over a 4 year period with Net Profit increasing from £50k to £350k (+700%). Business now also operates with fewer demands on the owner.
Quote from the client:
“… Graham has been like an arm of reassurance. Taking us out of the office to step back and take a look at what we are doing and where we are going was something we hadn’t given any thought to…”
Client C – Stabilise and Grow
Industry Type:
Architecture
Introduced by:
Recommendation from an existing client.
Issues:
Business had mediocre growth and was not giving a very high financial return despite working long hours.
Approach:
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Improved data used for financial reporting and its analysis and helped the owners understand how to interpret the results.
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Produced a budget.
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Showed the owners how to work on the business and not continually in the business.
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Produced a business plan.
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Implemented Key performance indicators to track progress.
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Reviewed and improved marketing approach.
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Introduced monthly management meetings.
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Adjusted client base to improve payment times and reduce maintenance.
Results:
Within 1 year turnover increased from £800k to £1145k (+43%) with a net profit of 23%. Now also ISO9001 accredited.
Quote from the client:
“…within 6 months Graham has transformed our business…”
Client D – Stabilise and Grow
Industry Type:
Manufacturing
Introduced by:
Marketing
Issues:
Business was very strong financially (huge reserves) but owner was mid-seventies and needed to handover to new management team.
Approach:
- Produced a business plan and supporting budget.
- Implemented Key performance indicators to track progress.
- Reviewed and improved marketing by focussing on proactive rather than reactive activity.
- Developed and implemented a product roadmap.
- Introduced monthly management meetings.
Results:
Within 3 years turnover increased from £3.9m to £9m with a 11% net profit.
Quote from the client:
“…Graham’s approach is realistic and he is easily able to articulate the logical sequence of steps that need to be taken to achieve business goals…”.
Client E – Turnaround
Industry Type:
Manufacturing
Introduced by:
Lloyds Bank
Issues:
Business was financially challenged and getting deeper into debt.
Approach:
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Produced a business plan and supporting budget.
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Implemented key performance indicators to track progress.
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Strengthened the management team by developing the “Next Generation”.
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Reviewed and Improved marketing approach.
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Improved sales processes and measurement.
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Introduced a process of continual improvement.
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Undertook an acquisition.
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Introduced monthly management meetings.
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Re-financed the business on more favourable terms
Results:
Debt is decreasing. Within 2 years turnover increased from under £1m to £1.5m with a 16% net profit. The business is now under control and continuing to set new records each month.
Quote from the client:
Verbal reference available on request.
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Free two-hour, no obligation consultation
I always spend an initial two hours with potential new clients on a free of charge basis, so that I can understand your business and you can decide if you would like to work with me. I will give you an honest appraisal of where I think I can help and the decision from there is all yours. Give me a call now and I will arrange to meet you.